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My Print Queue is Stuck, How Do I Print Anything?

This 6:39 video from Ask Leo! explains print queues and spoolers, opens the Windows queue, and clears stuck jobs with administrator commands. Press play to watch it here — nothing loads from YouTube until you do — and use the written steps below to follow along at your own pace.

Ask Leo! · 6:39 · 2022 · Watch on YouTube

When to watch this video

Watch this if you have never opened the printer queue before, or you want to see what the list of waiting documents looks like and what you can do with it.

It's filed under printer queue basics and clear the queue with cmd in our printer queue video tutorials, where you can pick a problem and see only the videos for it.

The steps in short

The exact clicks in the video may differ a little from yours, but the fix comes down to these steps:

  1. Open Settings → Bluetooth & devices → Printers & scanners.
  2. Select your printer, then Open print queue.
  3. Right-click a job to pause, restart or cancel it.

If the steps don't match your screen

A video is recorded on one computer with one printer. Windows 11 and Windows 10 put printer settings in different places, macOS changes them between versions, and printer makers add their own apps on top. If a menu in the video isn't where you expect it, don't guess — the written printer queue fixer guide covers each version step by step, with screenshots and what to do when the usual fix doesn't work.

Video details

ChannelAsk Leo!
Length6:39
Uploaded2022
ProblemPrinter queue basics, Clear the queue with cmd
On YouTubeyoutube.com/watch?v=CUzOaEEM5FM

Other videos for this problem

This video is made by Ask Leo!, not by PrinterQueue. We list it because it shows the steps clearly; it was available to watch when we checked on 2026-10-29.