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How to check the print queue and cancel print jobs in Windows 11
This 1:28 video from HP Support shows where Windows 11 holds waiting print jobs and how to inspect, pause, or cancel them. Press play to watch it here — nothing loads from YouTube until you do — and use the written steps below to follow along at your own pace.
When to watch this video
Watch this if you have never opened the printer queue before, or you want to see what the list of waiting documents looks like and what you can do with it.
It's filed under printer queue basics and check current print jobs in our printer queue video tutorials, where you can pick a problem and see only the videos for it.
The steps in short
The exact clicks in the video may differ a little from yours, but the fix comes down to these steps:
- Open Settings → Bluetooth & devices → Printers & scanners.
- Select your printer, then Open print queue.
- Right-click a job to pause, restart or cancel it.
If the steps don't match your screen
A video is recorded on one computer with one printer. Windows 11 and Windows 10 put printer settings in different places, macOS changes them between versions, and printer makers add their own apps on top. If a menu in the video isn't where you expect it, don't guess — the written printer queue fixer guide covers each version step by step, with screenshots and what to do when the usual fix doesn't work.
Video details
| Channel | HP Support |
|---|---|
| Length | 1:28 |
| Uploaded | 2023 |
| Problem | Printer queue basics, Check current print jobs |
| On YouTube | youtube.com/watch?v=HmjqDnSaGwE |
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