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Run Printer Troubleshooter in Get Help app on Windows 11
This 1:12 video from HalfGēk demonstrates launching printer troubleshooting through the Get Help app in Windows 11. Press play to watch it here — nothing loads from YouTube until you do — and use the written steps below to follow along at your own pace.
When to watch this video
Watch this if you would rather let Windows check the spooler, connection and driver for you before trying manual fixes.
It's filed under printer troubleshooter in our printer queue video tutorials, where you can pick a problem and see only the videos for it.
The steps in short
The exact clicks in the video may differ a little from yours, but the fix comes down to these steps:
- Windows 11: Settings → System → Troubleshoot → Other troubleshooters → Printer.
- Windows 10: Settings → Update & Security → Troubleshoot.
- Apply the fixes it suggests, then print a test page.
If the steps don't match your screen
A video is recorded on one computer with one printer. Windows 11 and Windows 10 put printer settings in different places, macOS changes them between versions, and printer makers add their own apps on top. If a menu in the video isn't where you expect it, don't guess — the written printer troubleshooter guide covers each version step by step, with screenshots and what to do when the usual fix doesn't work.
Video details
| Channel | HalfGēk |
|---|---|
| Length | 1:12 |
| Uploaded | 2023 |
| Problem | Printer troubleshooter |
| On YouTube | youtube.com/watch?v=XPW01V_Od0s |
