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How to cancel a print job in Windows 11

This 1:37 video from HP Support demonstrates cancelling an individual print job from a Windows 11 computer. Press play to watch it here — nothing loads from YouTube until you do — and use the written steps below to follow along at your own pace.

HP Support · 1:37 · 2022 · Watch on YouTube

When to watch this video

Watch this if you sent the wrong document or too many copies, or a job stays on Deleting and won’t leave the queue.

It's filed under cancel a print job in our printer queue video tutorials, where you can pick a problem and see only the videos for it.

The steps in short

The exact clicks in the video may differ a little from yours, but the fix comes down to these steps:

1. Open the print queue and right-click the job.
2. Choose Cancel, or Printer → Cancel All Documents.
3. If it stays on Deleting, restart the spooler and clear the spool folder.

If the steps don't match your screen

A video is recorded on one computer with one printer. Windows 11 and Windows 10 put printer settings in different places, macOS changes them between versions, and printer makers add their own apps on top. If a menu in the video isn't where you expect it, don't guess — the written cancel print job guide covers each version step by step, with screenshots and what to do when the usual fix doesn't work.

Video details

Other videos for this problem

• 1:50 View Print queue cancel print job on Windows 11 / 10 Tips Howto Check current print jobs
• 2:37 How to fix print job stuck Windows 11 Daniel Gauthier - TwinBytes Inc · 2023 Cancel a print job
• 1:56 Print Queue not cancelling in Windows 11 / 10 Fixed Tips Howto Cancel a print job

This video is made by HP Support, not by PrinterQueue. We list it because it shows the steps clearly; it was available to watch when we checked on 2026-10-29.